Tag Archives: search

Google Indexing Facebook Comments

Facebook Comments Thread

Facebook Comments Thread

Now that Google is indexing JavaScript-originated content, such as Facebook comments, businesses may start seeing a shift in search engine results. What does this mean for you? Well, if there is a lot of buzz on the net about your business, and that buzz is contained in Facebook comments, searchers may now be exposed to said buzz – good or bad!

This underscores two powerful needs:

  1. It is now more important than ever to monitor your company’s buzz. This will ensure if there is negative sentiment about your brand, you can quickly and proactively address it.
  2. If you are not engaging with your customers on sites such as Facebook and blogs, you are missing out an opportunity to generate positive buzz and equally important earned media.
So, get cracking on your Facebook and social media engagement and monitoring strategy. Before you know it your rank in search results may just start rising!

Google +1 on your Display Ads

I just read via SearchEngineWatch.com that Google will be rolling out the +1 button on display ads. You’ll be able to “+1″ the ad as well as see the number of others who have done so along with photos of those who have plus-one’d within your network.

I do believe that social signals such as +1 will positively affect two major metrics for display advertisers:

1) Engagement time with the advertisement will increase. When the ad is displayed, if you see people in your circle who have +1′d the ad, you’ll apt to look at the ad for a longer amount of time. This will increase recall for your display ads.

2) CTR. Your click-through rates should increase as well, with heavy increases weighted to those people being show the ad who have other’s in their network who have +1′d it. Simply put, social signals usually equal higher CTRs.

Now for the downside:

3) Bounce rate. Social signals mean higher CTRs, but those clicks may not be relevant. They may fall in a category which I refer to as “curious clickers”. People who are interested in the ad, but not necessarily the product.

4) Google says that the +1 will be for the URL behind the advertisement. So if I show an ad for a cute cat and you +1 it, but then I change the ad to a dog, it still looks like you have +1′d my ad. Obviously, this could create big problems, so I’m sure that Google will work out a way of preventing this “+1 and switch” potential. They just haven’t explained how they are going to do that yet.

Search Marketers Need to Understand Adaptive Search

Adaptive search is the term that refers to search engines modifying the search results (and the paid ads you see) based upon your search behavior and search profile.

In other words, two people searching on the same keyword phrase would normally (historically) see the same results organically, and more or less the same paid ads. We know that search engines such as Google rotate ads to determine which ones to serve, so two searchers may not see the same ads… but, they would see the same organic results.

However, with adaptive search, the search engines look at your past search behavior (and perhaps other factors such as clicks) as well as your profile (if you have one). Then, it customizes the search results in a manner which it feels would better suit you.

Example:

If I search for “online history degree” and several permutations of that phrase, and then refine it to remove the “history” portion, I still might see ads keyed off of the “history” portion of my phrase because the engine thinks I still may be interested in them. Engines want to make money, which means showing ads they think you’re most likely to click. So it adapts to your search pattern to show you what it feels are the most relevant results and advertisements.

This is how your advertisement might show up on a search phrase you’re not bidding on directly (exact match). So, if you have broad match, a user might see your ad even though they’ve refined their search phrase.

This is important to understand because you might start seeing clicks associated with phrases you feel are not strongly related to your business. In this case you’ll want to be careful about managing broad match in various campaigns, and you’ll also want to make sure your negative word list is kept current and you refine it by looking at poorly converting terms.

Emil Panzerino at SearchInsider for Media Post explains adaptive search quite well in his article about Bing:

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=159143